Contact Us
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We're here to help. Whether you have a billing question, technical issue, feature request, or anything else — our support team is ready to assist you.
Response Time
We aim to respond to all emails within 1 business day.
Priority Support
PicoBox Pro subscribers receive priority queue access.
Reach Our Support Team
For the fastest response, please include your registered email address and order ID (if applicable).
[email protected]Frequently Asked Questions
How do I activate my license key?
After purchase, navigate to your Dashboard → API Keys. Copy your license key and paste it into the Chrome extension's settings panel.
Can I use PicoBox on multiple devices?
Yes. Your PicoBox account can be used across multiple Chrome browser profiles and devices. Subscription limits apply per account, not per device.
How do I cancel my subscription?
Log in to your Dashboard, navigate to Billing, and click "Cancel Subscription". Your access will continue until the end of the current billing period.
Does CompanyInsight work on any website?
Yes. Simply select/highlight any company name on any webpage, right-click, and choose "Analyze Company" from the context menu.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, and other methods via our payment processor Lemon Squeezy.
Is my data safe with PicoBox?
Yes. We use industry-standard encryption, never sell your data, and our extensions are designed to minimize data collection. See our Privacy Policy for full details.
Business Information
- Company
- PicoBox
- Product
- PicoBox Chrome Extension Suite
- Support Email
- [email protected]
- Website
- picobox.app
- Billing Processor
- Lemon Squeezy
- Response SLA
- < 24 business hours
Questions about this policy? Contact us at [email protected]